Peko | Privacy Policy

Peko Payment Services LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the “policy”). This policy should be read along with our website privacy policy. This policy is governed by the Federal Decree Law No 45 of 2021 concerning the Data Protection Law, its implementing regulations and other applicable laws as amended from time to time. This policy describes:

  1. The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use PEKO (the "App").
  2. Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through or in connection with this App.

This policy DOES NOT apply to information that:

  1. We collect offline or on any other company apps or websites, including websites you may access through this App.
  2. You provide to or is collected by any third party.

Our website has its own privacy policy, cookie policy and terms of use which should be mandatorily read along with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy.

Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates. The App is not intended for children under [13/16] years of age, and we do not knowingly collect personal information from children under [13/16]. If we learn we have collected or received personal information from a child under [13/16] without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under [13/16], please contact us at support@peko.one

We collect information about users of our App:

  1. Directly from you when you provide it to us.
  2. Automatically when you use the App.

When you download, register with, or use this App, we may ask you to provide information:

  1. By which you may be personally identified, such as name, postal address, email address, telephone number, Emirates Id, or any other identifier by which you may be contacted online or offline] ("personal information")
  2. that is about you but individually does not identify you. This information includes information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and subscribing to our service. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App.

We may have access to the records and copies of your correspondence (including email addresses and phone numbers), if you contact us and also the following information:

  1. Your responses to surveys that we might ask you to complete for research purposes.
  2. Details of transactions you carry out through the App and of the fulfilment of your orders. You may be required to provide financial information before placing an order through the App.
  3. Your search queries on the App.
  4. Websites you access through the App (collectively, "User Contributions").

Your User Contributions are Posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

INFORMATION YOU PROVIDE TO US: AUTOMATIC INFORMATION COLLECTION AND TRACKING

When you download, access, and use the App, it may use technology to automatically collect:

  1. Usage Details.
    When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.
  2. Device Information.
    We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.
  3. Stored Information and Files.
    The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
  4. Location Information.
    This App collects real-time information about the location of your device. Note, that opting out of the App's collection of location information will disable its location-based features. We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioural tracking). Please contact us for information on how you can opt out of behavioural tracking on or through this app and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.

The technologies we use for automatic information collection may include:

  1. Cookies (or mobile cookies).
    A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of our app.
  2. Web Beacons.
    Pages of the App [and our emails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages [or opened an email] and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties [may] include:

  1. Advertisers, ad networks, and ad servers;
  2. Analytics companies;
  3. Your mobile device manufacturer; and
  4. Your mobile service provider;

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites.] They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information, to:

  1. Provide you with the App and its contents, and any other information, products, or services that you request from us.
  2. Fulfil any other purpose for which you provide it.
  3. Give you notices about your [account/subscription], including expiration and renewal notices.
  4. Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  5. Notify you when App updates are available, and of changes to any products or services we offer or provide though it.

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

  1. Estimate our audience size and usage patterns.
  2. Store information about your preferences, allowing us to customize our App according to your individual interests.
  3. Speed up your searches.
  4. Recognize you when you use the App.

We may also use your information to contact you about our own and third parties goods and services that may be of interest to you.

ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION

We may use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may disclose aggregated information about our users, and information that does not identify any individual or device without restriction. In addition, we may disclose personal information that we collect or you provide:

  1. To our subsidiaries and affiliates.
  2. To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  3. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by company about our App users is among the assets transferred.
  4. To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  5. For any other purpose disclosed by us when you provide the information.
  6. With your consent.
  7. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  8. To enforce our rights arising from any contracts entered between you and us, including the App for billing and collection.
  9. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  1. Tracking Technologies
    You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.
  2. Location Information
    You can choose whether to allow the App to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some parts of the App may become inaccessible or not function properly.
  3. Promotion by the Company.
    If you do not want us to use your contact information to promote our own or third parties' products or services, you can opt-out. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email or text message.
  4. Targeted Advertising by the Company
    If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email or text message stating your request.
  5. Disclosure of Your Information for Third-Party Advertising and Marketing.
    If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out]. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email or text message stating your request.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

You can review and change your personal information by logging into the App and visiting your account profile page.

You may also send us an email at support@peko.oneto request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our terms of use.

The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We urge you to be careful about giving out information in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. We reiterate that we shall not be respobsible for any leakage of privacy information which is out of our control.

REVISION

If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and notify you by email specified in your account and an in-App alert the first time you use the App after we make the change.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and [phone number for you and for periodically visiting this privacy policy to check for any changes.

This resource is continually monitored and revised for any necessary changes due to legal, market, or practice developments. Any significant developments affecting this resource will be described below.

  1. Review Completed on 2023-04-17
  2. We reviewed this document on 2023-04-17 to ensure it reflects the most current law and practice.

Sicerely,

PEKO PAYMENT SERVICES LLC